Staples set out to explore what AI could do for its legal and wider business teams, and found that early caution quickly gave way to real, measurable value.

“I really think that AI is an evolution that we all started with some fear,” the Staples executive said. “One of the great things about Luminance is that it’s really going to enable and empower all of our businesses” – not just the legal team – to engage directly in contract development and document management.

Traffic Light Analysis: Cutting Review Time in Half

The Traffic Light Analysis feature received particular praise for its visual simplicity in categorising clauses by risk level, cutting document review time by half or more and letting teams focus on the issues that matter most.

A Contract Repository Built for the Whole Business

“The great thing about Luminance is the contract repository is not just a repository,” the executive noted. The tool flags key agreements, tracks important dates, and organises documents by category, supporting adoption across departments – HR can maintain a secure area for highly sensitive documents while commercial teams manage their own portfolios independently.

Staples’ vision is broad organisational adoption, with commercial, HR, real estate, and legal teams all using the platform. This creates a unified language around contract management and drives company-wide efficiency gains and cost savings.