Imerys faced a critical challenge: their contract management system, in place for approximately 15 years, had become obsolete. This prompted their evaluation of AI-powered solutions. After launching an RFP process with roughly a dozen vendors, Imerys selected Luminance based on several differentiating factors.

The company appreciated Luminance’s comprehensive approach and exceptional customer engagement. The sales and implementation teams demonstrated genuine commitment by working collaboratively with Imerys’s proprietary documents and templates, a willingness other vendors declined to offer.

The Repository as a Strategic Tool

“The repository is such a powerful engine,” said an Imerys representative. The contract repository emerged as particularly valuable, with Imerys discovering unexpected patterns in their historical negotiations and contract templates, prompting a reconsideration of standard terms. This visibility enabled the organization to pursue consistency across all contracts and potentially strengthen its negotiating leverage.

Freeing Lawyers for Strategic Work

One persistent operational friction point involved slow NDA turnaround. These agreements typically generated minimal controversy, making them ideal candidates for automation. “We wanted to take a pretty basic task off the hands of our lawyers so they can focus on some more high value projects,” the representative explained. By empowering business teams to handle routine NDAs and basic contract evaluations, the legal department could redirect resources toward high-value initiatives and comprehensive contract trend analysis.