customer stories
Giving teams across the business a shared view of contract risk
SITA
Enhanced contract review across multiple teams
Maintained compliance in a highly regulated industry
Streamlining Contract Review
With SITA’s various teams involved in the contract review process, Luminance’s Legal-Grade™ AI expedites the review of customer contracts, terms and conditions, and supplier agreements, instantly directing attention to areas of potential risk. Beyond enhancing efficiency, this ensures consistency and compliance across all contracts, with Luminance automatically reviewing and amending clauses to align with SITA’s playbook.
Creating an AI-Powered Business
Luminance extends beyond the Legal team. The technology empowers SITA’s Procurement and Contract Management teams to conduct initial contract reviews, reducing pressure on Legal.
By centralising legal knowledge – including negotiation preferences and internal precedents – Luminance serves as an intelligent single source of truth. Teams across the business access this unified playbook, minimising knowledge gaps. Contract review quality improves consistently, with risky clauses promptly identified and addressed.
By adopting Luminance, SITA is streamlining contract management while establishing new efficiency and accuracy standards, positioning the organisation at the forefront of innovation for a rapidly evolving global environment.
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